the service is so bad,

dstv has a new **** they cancel debit order without telling us their clients, you will only see when your tv is showing messages that you did not pay. When you call they say you did not pay but how no answer. Now you have to pay for reconnection which is extra money you have to pay that is a ****. I activated my debit order last month and this month they did not debit, so I had to pay extra again its a ****. I have registered the debit order again this month I will see what will happen next month. Imagine all the extra money people are paying because they cancelled the debit order. The whatsapp is useless their call center is useless, they do not have a service center in vanderbijlpark, I have to drive to sasolburg just to for my decoder to be checked, I have been using laptops to watch my dstv while my decoder is not working, the call center agents can not help me. Why do we have to pay for such a bad service? But because my children but it is not fair for me and my family.