KM
Katlego M

1 reviews | Active since Oct 2015

06 Nov 2024, 14:51

The reason Multichoice is losing revenue - Horrible experience

I activated Showmax by adding it to my dstv bill. The showmax app is not recognising my subscription after I made payment yesterday and to top it off the call centre staff cannot assist after putting me on hold for 15 mins. What a horrible experience

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Nov 2024, 15:05
Official
Hi Katlego, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team