The rating is for DSTV. Their staff member NTANDO would get a 5* rating.

My account was debited for about R200.00 above what I actually should have been paying, twice in a row. After the first debit I telephoned in and was told that it they would look into it and come back to me. Of course they did not. I telephoned again and was again told that they would escalate it to accounts and they would come back to me. This time I was told it was for a decoder they had not charged me for before. I stated that, that was total ******* as I had paid for the decoder over four years ago. They said they would sort it and come back to me,. Of course they did not. The third time my account was debited for the incorrect amount I, as can be imagined, was infurated and contacted them again. Incredibly luckily I managed to speak to a lady Ntando. She spent time going into the account, and finally found out that the accounts department had decided for some asinine reason, that I had not paid for an installation over five years ago and decided to charge me now. She managed to have it all reversed. Thank you so much Ntando. As far as I am concerned this is *****, and if they are doing it to me, I can only presume they are doing it to a plethora of their other customers. Perhaps accounts were given certain instructions as a result of the Canal+ buyout. It would be interesting to find out.