1 reviews | Active since Jun 2013
The next eskom is Multichoice
pathetic agents, pathetic billing system, pathetic team leaders. I requested for my services to be suspended due to renovations in my house . After a year I resumed the service and I was not told about reconnection fee and I can't be debited that month because it's before 4 days before month end. Now I'm billed incorrect amount. Called to find out why. 3 days later I'm refunded 700 then my services are cut. I call again using my airtime and time to be told that my services were removed without any notes or comments on their system. I sent Facebook complaint , they ask for my details and they never came back to me. I sent 3 tweets they still don't respond I guess I'm going to their CEO then media. Multichoice I can't take your abuse any further. How the hell did you even go to London like seriously now . Your service sucks big time but then again what do you expect from baby Eskom called Multichoice ....
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Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
