NE
Naeem E

1 reviews | Active since Feb 2011

17 Oct 2015, 17:24

THE MOST USELESS ONLINE STREAMING

Considering how much you charge for your ****py programming, and how you remove my Facebook posts, I am seriously fed up with you shysters<br> <br> Please can you FIX your FLASH reliant online streaming, STOP using FLASH. MOVE to NEWER technologies that ACTUALLY WORK.<br> <br> YOUR SS1 Quality IS TRASH, IT STUTTERS, PAUSES AND FREEZES ALL THE TIME.<br> <br> TRASH, why do we pay you ALL this money to receive this ****

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Oct 2015, 11:43
Official
Hello clayman,

We do apologies for the inconvenience you experienced in this regard.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

We have escalated your query to the relevant department for urgent attention
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.

Your support, and that of all our customers, is important to us.

Regards
Rupert

Best regards,