gO
gbenga O

1 reviews | Active since Sept 2009

06 Sept 2016, 13:30

The more we pay, the worse your service gets

<p>Hi</p> <p> From 2 seasons ago, you service offering has been deteriorating.</p> <p>Lots of things that you guys used to show, you no longer show them.</p> <p>When one drops you an email asking why, you always have this already prepared answer ' we do not have rights'.</p> <p>If you were in a competitve environment, you will not be saying you do not have righst but rather you will strive to get the rights to these events/shows because you will not want to loose/reduce your customer base to your rival. But since there is no rival, you get away with all these. I wonder what we pay these exhorbitant prices for sometimes.</p> <p>Let me give you examples of how your service offering has regressed instead of progressing.</p> <p>First, you took away ESPN without any explanation back in the days.</p> <p>For a season, you showed us Portuguese league and French League.</p> <p>From last season, you stopped showing Serie A and also the bundesliga. </p> <p>You also stopped showing us European qualifiers.</p> <p>If not for the outcry that you would have got, you would probably have stopped showing the EPL,La liga and Rugby.</p> <p>Companies strive to please their customers and offer more, you guys are the exact opposite. You do what pleases you.</p> <p> </p>

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Sept 2016, 13:39
Official

Good day Gbenga

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Sept 2016, 14:22
Official

Good day Gbenga

Apologies for the delayed response.

The broadcast environment is a very fluid, dynamic one driven by commercial and public imperatives. As a rule, SuperSport will always strive to secure the best rights insofar as this makes commercial sense.

SuperSport’s philosophy is that if the price is fair, it will pursue rights. However, SuperSport won’t pay unreasonable prices.

Contrary to your claim, there is competition throughout the continent. This, too, inspires SuperSport to secure the best content possible.

Regards

Elna

gO
gbenga O's update08 Sept 2016, 16:25
Reviewer Update

Hi Elba

I totally disagree with you. Tell me who your rival is in SA especially. You have none. The two biggest markets in Africa ( south africa and nigeria) is controlled by you.

There is no ways you will tell me that the broadcast rights for Serie A and Bundesliga is more exorbitant than that of English premier league. I challenge you to provide proof of this your theory

gO
gbenga O's update08 Sept 2016, 16:26
Reviewer Update

Apologies I spelt your name wrongly.