The Magic has faded in their service.

Firstly, I lodged a billing query on the 12th March as they say i have not paid my account. Thr email them mybank statemeny since August 2015 to prove i paid my account each month. 2. They never call me back to follow up and providr feedback and have done nothing since 12th March. 3. They have now loaded a debit order on my accouny without any instruction or authorisation from myself. 4. I was charged reconnection fees when my account is up to date. POOR SERVICE. POOR ATTITUDE FROM STAFF AND SUPERVISOR.