KB
Kurt B
1 reviews | Active since Mar 2009
19 May 2015, 16:39
The famous Billboard Movie Award: when?
Searching on dstv guide and the decoder guide no result,<br> <br> the listed 'Live on the red carpet' broadcasted already 4 times is just that,<br> <br> phoning in - after I told them what I needed to know - resulted in requesting me with supplying my personal data with the result that they also couldn't help me!<br> <br> This is an important entertainment award event happening in Las Vegas with the whole world watching it!<br> <br> Probably the management organising the schedules does not know the difference between 'red carpet' and 'the billboard award show!?!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
20 May 2015, 14:36Hello knock,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated all your concerns to the relevant department for urgent investigation.
You mau also use the attached link for highlights from the awards http://channelo.dstv.com/2015/05/billboard-music-awards-live-on-channel-o/
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated all your concerns to the relevant department for urgent investigation.
You mau also use the attached link for highlights from the awards http://channelo.dstv.com/2015/05/billboard-music-awards-live-on-channel-o/
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply20 May 2015, 14:36
Official
Hello knock,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated all your concerns to the relevant department for urgent investigation.
You mau also use the attached link for highlights from the awards http://channelo.dstv.com/2015/05/billboard-music-awards-live-on-channel-o/
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated all your concerns to the relevant department for urgent investigation.
You mau also use the attached link for highlights from the awards http://channelo.dstv.com/2015/05/billboard-music-awards-live-on-channel-o/
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert