The easiest and most convenient support system ever!

Ja ne! A lot of controversy about DSTV and ol's Steve Hofmeyer smashing his decoder and people complaining about shows on repeat and and etc etc. But let me say this... I have NEVER hassled with DSTV's call centre. I have never hassled with my bill every month. No need ever to need to stand in a queue anywhere to get faults sorted. Telkom, Vodacom and other large service providers can really follow the system that DSTV has in place. Simple. Easy. No hours waiting so speak to a consultant and no need to transfer me to another department ever. Whoever is on the line can assist no matter what your issue is. I called 2 days ago after failing my diy efforts on getting the error on screen cleared. After confirming my details the lady assisted with a step by step reboot and some updates on the settings and voila! No frustration, no confusion. 2 Minutes later I was done!

Efficient service is scarcely sown amongst the service provider giants - calling the bank support line or a cell service provided normally ends after a20-40 minute frustrating call - but I dare you - pick up a phone and dial, try out the app or even send a whatsapp and see how simple it is to change, upgrade, cancel, get statements, clear errors. I wish this was industry standard everywhere!

Thanks DSTV - here's to me still being loyal for many years to come!