The DSTV subscription Hesit: Looting edition.

I write this to complain about the atrocious service received from DSTV. I won a free upgrade in April/May, this then came back to bite me in May/June when DSTV incorrectly billed me. After a lengthy fight my bill was readjusted from that crazy R1176 to my normal fee of R588.

Now this month on the day before my subscription of R588 I see a change which says I have R1417 due, I again enquire and I’m told they’ll escalate it. After numerous follow ups I’m told it’s sorted the issue was on their side. I then ask them to ensure that my R588 is deducted, they assure me it is.

I then check my back balance yesterday ans the money is still not deducted by DSTV and my balance is still the same. So I check the app, only to find I now owe R2005. I then followed up with DSTV who now want a screenshot of the competition I won.

If DSTV doesn’t want me on board as a customer they must simply advise as such ans stop trying ******** behaviour. I get that the country is stressed after the looting, but I will not be a victim of Corporate Looting via DSTV. Can you sort your mess out man!!!! How the heck am I back discussing an issues that was resolved in May again!

My contacts are ***