The DSTV "Hello Peter Team"... all talk, no action.

It unfortunately appears that the DSTV "Hello Peter Team" wants to publicly provide the optics of providing responsive customer service in addressing customer complaints without actually following through on doing anything about it, or taking any actual corrective actions. Despite their very public assurance to all who would read it here on the Hello Peter forum (16 September 2024) that they have 'credited my DSTV account' for the amount in dispute due to what they agreed was their abysmal level of customer service which I had encountered, three months later NO refund or crediting of the disputed amount has actually taken place... all certainly more disappointing than it is surprising.