SN
Sabelo N

1 reviews | Active since Sept 2009

03 Feb 2015, 10:34

The deal advertised a R799 inclusive deal

And yet DSTV continues to send me a convoluted statement which seems intent to hide the true intent of their *******ion. If they continue with this, they can come and collect their Explora. I responded to an ad that promoted a DSTV explora at R799 including access fee and no fee increase for 2 years provided I signed a debit order. That I did and this has led to some of the shoddiest service I have experienced from any company, including Telkom. The ad reads \The DStv Premium Package Deal gives you the chance to own the DStv Explora for just R799 per month

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Feb 2015, 15:20
Official
Hello sabsy,

Please be advised that your billing is R799.00 for 24 months. The extra R75.00 that is reflecting on your account was billed incorrectly.

We have since stopped the R75.00 from billing on your account and reversed the extra billing as per our telephonic conversation.

Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.

Regards
Rupert