RM
Reynhardt M

1 reviews | Active since May 2012

17 Jun 2017, 13:54

The de listing dept

<p>After numerous attempts I still have no feedback from the delisting dept. They listed me as slight tendency to non payment. My credit profile is so bad cause of this. I can't get any credit. I have been a premuim subscriber for more than five years. I was retrenched at work in 2015 and this is still reflecting on the bureau though I owe multichoice nothing. I mailed numerous times and asked my name to be cleared from the bureau so that I can be credit worthy. Simply no feedback. There's also no listed number for the dept that listed me. You can only respond via email. One way email that is. They thank you I got from them after many years of payments, had two decoders at one stage, both premium. They never update when you pay, but if you miss a payment, you get listed very quick. Poor service really. </p>

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Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jun 2017, 08:23
Official

Dear Reynhardt

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

RM
Reynhardt M's update19 Jun 2017, 11:07
Reviewer Update

Famous last words, every time from multichoice

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jun 2017, 14:52
Official

Good day Reynhardt

Apologies for the problem caused. We have referred the matter to the team. We'll follow up with Delisting and feedback with 48 hours.

So sorry again Reynhardt for the inconvenience this has caused.

Regards

Girly

Best regards,

RM
Reynhardt M's update21 Jun 2017, 20:09
Reviewer Update

Right, so on June 19th they said within 48 hours I would have feedback. Guess what, still nothing. Like I said in my review, if I'm not good enough, then my 750 monthly fee won't be good enough too. Another piet promise story. Really getting fed up with multichoice. I have 4000+ friends on my facebook. Maybe I should share my story there too? This de listing department is as bad as you possibly can imagine.

RM
Reynhardt M's update23 Jun 2017, 09:29
Reviewer Update

Today is June 23 and still no reply from multichoice.