The Circus I Joined

So i have been paying my account religiously for some time now since my last experience with DSTV. On the 28th of Aug 2019, i received a sms saying that my service had been deactivated yet payment was made on the 23rd of Aug 2019. ??? I have spoken to sooooo many agents since the 28th with no luck. I think winning the lotto has more chances. I paid an additional R39.00, only to find out thier POP email addy is full which bounces as the box is full. What kinda circus are you running? My service has been off since the 28th. The agents cannot give me a valid reason as to why the account has gone into shambles despite payments being made on time. For the sake of my sanity, i humbly ask the DSTV clowns to sort my issue out ASAP. Worry about your paying customers is vital or you will be out of biz in the very near future....thank you for the effort taken to read this review