The Chosen One

Despite having paid my account in full and with a change of R76,65 in my account, today I received a text message threatening to disconnect me if I don't pay R204,35. I responded by calling the call centre but unfortunately the lady on the other side of the line gave me a stinking attitude. Maybe the agents working for multichoice didn't do maths literacy at Grade R, how would they be picking on my account hardly a week after I complained about the same mess of being overcharge. Surely Multichoice needs to reasses their appointments at accounts department as this is a routine nowadays. Please appoint qualified personnel to handle our accounts. Please rectify my account.