FM
Feani M

1 reviews | Active since Aug 2011

25 Dec 2015, 00:55

The Choice to leave

Surprisingly there is more than one complaint posted on this platform about Lesego. Management where are you??<br> I called the technical team for assistance and spoke to the very unprofessional Charmaine. It is evident that this woman is not passionate about her job, she kept me waiting for over 20 mins to possibly take a personal call on her cell phone after the call of almost 2 hours disconnected she did not even call me back after confirming my contact details. Follow up call to Lesego was not very professional either. I would seriously encourage your Management team to motivate and help Charmaine and Lesego find jobs outside of Multichoice. They are bad for the reputation of the company.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Dec 2015, 14:52
Official
Hello Customer1,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team