MS
Moira S

1 reviews | Active since Mar 2009

07 Sept 2024, 13:47

The choice is between insanity and fury when dealing with multichoice.

How on earth do Multichoice stay afloat. I have been trying for weeks to reset my app password. Over 30 attempts result in receipt of link complete reset get message "an unexpected error occured". If I don't get that message, and all seems to have gone well, I try and lig in with newly reset password to be told "details incorrect". The call centre is worse than useless.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Sept 2024, 13:48
Official
Hi Moira Smith, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team