tV
terrance V

1 reviews | Active since Oct 2015

11 Oct 2015, 16:44

The call centre and emails are not working

i paid for my subscription and no one is responding to my request to get reconnected. im very dissapointed with the service

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Oct 2015, 13:20
Official
Hello terranceV,

Apologies for the delayed response and for the inconvenience caused. We are currently we are experiencing high contact volumes.

Our records indicate that your DStv services are active and account is up-to-date.

Should you need further assistance, please do not hesitate to contact us.

Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards
Elna