CR
Christine R

1 reviews | Active since Nov 2015

01 May 2021, 11:53

THE ABSOLUTE WORST!

This is honestly the worst broadcasting service ever! Downgrading and stopping services never gets done by them and you have to forever call and go through the same issues of explaining where they went wrong! No one even calls back after an investigation. My services have been disconnected due to lack of payment. Guess what! I called in over a month a go to downgrade and stop my pvr function! They choose to continue to charge me and now cancel services due to me not paying for what I DO NOT want! Done with DSTV!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 May 2021, 12:00
Official
Hi Christine, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 May 2021, 16:16
Official
Hi Christine, 

As advised on our telephone discussion, we have cancelled the PVR access.

The charges for the PVR access have been reversed.

Kind regards 
DStv: Hello Peter Team