Thanks for nothing DSTV

I arrived back this morning having been overseas. I couldn't make payment until now as I was required to authorise the payment on my SA cellphone. Being the Wimbledon and World Cup final today the first thing I did on arrival was make payment. Being a Sunday, the payment will only reflect tomorrow so I sent a proof of payment to Multichoice to be reconnected in the meantime. The proof of payment unfortunately contained tomorrow's date as that is how the bank reflects payments made on a Sunday (the transaction only happens tomorrow).

I've subsequently has my reconnection refused on the basis that the PoP reflects tomorrow's date and will now have to travel to watch the games. Having been a DSTV customer for years I'm very frustrated at their unwillingness to assist and to apply common sense to aid a customer. This rigidity and lack of customer service (as well as the excessive cost) is part of the reason that I'll cancel my subscription soon.

Thanks for nothing DSTV.