Thanks, DSTV, for resolving my issues!

I recently encountered two separate issues with DSTV and tried various avenues to have them resolved. Thankfully, both issues were finally sorted out. It's just a pity that this prompt assistance is availed - and the matter resolved - only after customers register their complaints on this site (ie. publicly). As longstanding clients of DSTV, we have our reasons for sticking with the brand, despite all the changes and challenges to the sector. But something, somewhere is lacking. Anyway, thanks again for resolving my issues. And all the best to your consultants who do seem a bit out of their depth sometimes.