CE
Candice E

1 reviews | Active since Feb 2023

23 Feb 2023, 21:55

Thank you Mazwi

I just wanna say, im usually angry when i call Multichoice but today i finally finished a call with a smile, spoke to an agent named Mazwi, he said he was in a Durban Mount Edgecombe branch, i was frustrated coz my decoders & he assisted me with such patience and he was very knowledged on what he was talking about, he helped me fix 2 decoders at the same time and he sounded happier than i was with the decoders working again, what a beautiful soul. Multichoice need more agents like him. Super smart guy, well spoken too. Keep it up, Mazwi you are a start!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Feb 2023, 22:46
Official
Hi Candice,

Thank you for taking the time to inform us about the great service you received from Mazwi.

As we continue to improve our service offering, feedback like yours is extremely valuable. 

Thank you for the positive feedback.

Kind regards, 
DStv: Hello Peter Team