CS
Cherise S
1 reviews | Active since Feb 2014
30 Apr 2015, 10:43
THANK YOU BABALWA MBANGENI FOR ASSISTING ME
Mutlitchoice debited R2520 from my account when they only should have debited R799 form my account.<br> After numerous calls and escalation I finally spoke to Babalwa Mbangeni and she assisted me very quickly and in a calm manner. I was very upset and she managed to help me and gave me assurance that my money would be paid back!THE FIRST HELPFULL CONSULTANT AT MUTLICHOICE I EVER SPOKE TO! THANK YOU VERY MUCH!!!!!
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DStv (MultiChoice)'s replyOfficial
01 May 2015, 15:05Hello Cherise Scott,
We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us.
Please be advised that we escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us.
Please be advised that we escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply01 May 2015, 15:05
Official
Hello Cherise Scott,
We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us.
Please be advised that we escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us.
Please be advised that we escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta