SJ
Shaune J

1 reviews | Active since Nov 2019

04 Nov 2019, 21:35

Tgw worst customer service experience

I have app**** for a premium price lock package 5 weeks ago todate i have still not gotten any decor but i have been debited for yhe price look premium package and my current package.. I have called in numerous times ans each call center agent promises u the moon and the stars yet cant deliver on none. I have been promised that I would b getting a refund its 6 days later n still nothing my next complaint would be with the financial ombudsman as multichoice isnt holding there end of the deal

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 19:34
Official
Good day

We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.


Kind regards 
DStv Help Team