MS
Mahomed S
1 reviews | Active since Dec 2015
29 Dec 2015, 13:03
Terrible unfair, don't care attitude
I recently had a problem with my dstv. So I phoned the call centre hoping, like always to jave things sorted out quickly and fast, but,! Till now no one has helped to make my problem sorted out, or fix my issue I've used at lease 120 mins of my talk time and about 7 to 8 calls, and dstv did not even bother to call or follow up, no care, a don't care attitude, what is going on, so upset and disappointed
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Replies (1)
DStv (MultiChoice)'s replyOfficial
01 Jan 2016, 09:44Hello Pops 786,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply01 Jan 2016, 09:44
Official
Hello Pops 786,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team