Terrible service/False adverti*****t

I I received a sms on the 24th of Feb from DSTV, indicating that I can move from the Family package to the Compact package for a R100 less and I have 9 days to do so. After numerous attempts to contact DSTV in this regard, I received a call from a consultant. I was informed that I could migrate to the Compact plan for 3 months at a lower rate. I had to pay in R18 top up to activate it due to the debit order being proccessed already. I made a top up payment on the 4th of March.Today I received a sms indicating that my next debit order amount will be R494 instead of R399 as discussed. When I queried this earlier the response I received was that the special ended on 2/3/21. 9 Days from 24 Feb takes me to the 5th of March. I am deeply disgusted with the poor service and false adverti*****t from DSTV.