EH
Erwee H
1 reviews | Active since Aug 2019
17 Jul 2023, 20:22
Terrible service,again!!!!
Once again I was not able to rent a movie. This has happened 7 times now. Called for assistance and and after 20min of back and forth I was put in hold permanently. Totally unacceptable. I expect to be reimbursed for my call!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Jul 2023, 20:29Hi Erwee,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Jul 2023, 20:29
Official
Hi Erwee,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
EH
Erwee H's updateReviewer Update
17 Jul 2023, 21:04Acknowledging that I wrote a complaint is not good enough. Your team should be able to sort it out and not put me on hold indefinitely. It seems that the only way to get answers is to write here and that more people are dedicated to "Hello Peter" than to customer care?
EH
Erwee H's update17 Jul 2023, 21:04
Reviewer Update
Acknowledging that I wrote a complaint is not good enough. Your team should be able to sort it out and not put me on hold indefinitely. It seems that the only way to get answers is to write here and that more people are dedicated to "Hello Peter" than to customer care?