1 reviews | Active since Nov 2016
Terrible service yet again from Dstv
<p>So yet again dstv infuriates me. What is the point of paying online if I'm still waiting 5 days later for my payment to reflect and my services to be activated. Dstv have been absolutely hopeless and terrible in handling my query and keep sending me on a run around. PayU have confirmed my payment which I sent to dstv and I have sent my bank statement and they are still not willing to assist me. I really don't know why I am still a dstv subscriber as all they do is disappoint. </p> <p> </p> <p>If I could I would be giving dstv no stars. </p>
Dear Candice
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Candice
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Candice Block
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agents and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We confirm that your payment of R195 paid in on the 5 January 2017 is reflecting on your account.
The billing on your account has been corrected and adjusted accordingly.
Should your require any additional assistance, please do not hesitate to contact us .
Kind regards
Rupert
Good day Candice Block
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agents and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We confirm that your payment of R195 paid in on the 5 January 2017 is reflecting on your account.
The billing on your account has been corrected and adjusted accordingly.
Should your require any additional assistance, please do not hesitate to contact us .
Kind regards
Rupert