Terrible service, yet again

Good day

I have had endless problems with DSTV ever since I upgraded to a bigger internet package last year. Now I am again struggling with them. On the 17th or 18th of January I noticed that all of a sudden, my data is disappearing like water that runs down a drain and none of my connected devices can explain where my data disappears to. I contacted dstv, and yet again, escalating my complaint, but no response. 110 GB of anytime data were depleted in less than 2 weeks time, and I cannot explain it. I am not even at home during the day. On Sunday I again contacted DSTV, but again, they just escalate my problem and promise callbacks within 48 hours, but yet again, nobody even bothers to call me back, even after contacting *** via 3 emails.

I am so disappointed and frustrated, because again they are costing me extra money, because i have to keep loading more data onto my account in order to be connected. When is this ******* going to stop?