BH
Beverley H

1 reviews | Active since May 2010

28 Jul 2017, 11:07

Terrible service when phoning

<p>When I phone the line gets cit or the staff is irritated and cant hear clearly, cant call you back and the supervisor is always busy!!!! Disgusting service!!!!</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2017, 12:16
Official

Dear Beverley

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2017, 15:12
Official

Dear Beverley

We are really sorry that your query ended on this platform as you weren't satisfied with our service.

This is certainly not the kind of experience that we desire for our customers, please accept our apologies for the inconvenience you may have experienced in this regard.

We tried contacting you at 15h06 to no avail. Please confirm how you would like us to assist you.

Kindly note you can also contact us via our social media platforms:
Twitter @DStv, Facebook and via the DStv Forum.

Kind regards

Lebogang

Best regards,