Terrible service that left a bad taste on my moutth

I'm dissatisfied with DSTV for disconnecting my services claiming that i have not paid my account yet I pay my account on the 20th of every month using the same method of payment. When I contacted them they reconnected services for 3 days and disconnected again claiming payment has not been allocated to my account. After a long fight with them resending POP multiple times they responded saying payment was allocated on the 1st yet they responded on the 4th OCT. Instead of rectifying their mistake by reconnecting services they said I must call them again and ask the contact centre to reconnect services, wasting my airtime again holding for service. I then chat with Lesedi Ramathibe who was not willing to assisting asking for reference numbers of my correspondence with the Finance department and mentioned that unless I have the reference I will not be assisted. They dont show accountability on their side , I have never experienced such bad service. customers badly