QM
Queen M

1 reviews | Active since Feb 2020

07 Feb 2020, 15:41

Terrible Service provider

Terrible Service from Multichoice PRICELOCK unitl. Call center unable to resolve complaints. There is a need to train agents. Billing not done on time, because of a supposed system glitch, and my service disconnected as a result. I have spent hours today on the phone with the call center. Still no resolution.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Feb 2020, 13:12
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team