RC
Renee C
1 reviews | Active since Feb 2015
03 Apr 2020, 12:03
Terrible service provider
What is going on .. you guys have randomly removed channels this week? Really? We paying a service and you guys are not delivering. We cannot get through to speak to anyone hence ive sent a query via email but have had no response. I can understand the call center being short staffed but you shoud have extra people working from home on emails. We should be on the family package. You guys need to be reported.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Apr 2020, 12:14Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Apr 2020, 12:14
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
RC
Renee C's updateReviewer Update
03 Apr 2020, 14:33We have been on the DSTV family package since feb not DSTV acess?? I have been paying R300 every month. I have even sent proof of payments via email. Why are you guys saying we on DSTV access?
RC
Renee C's update03 Apr 2020, 14:33
Reviewer Update
We have been on the DSTV family package since feb not DSTV acess?? I have been paying R300 every month. I have even sent proof of payments via email. Why are you guys saying we on DSTV access?