RR
Rishaan R
1 reviews | Active since Oct 2013
26 Oct 2015, 07:00
Terrible service once again
I have sent a previous complaint and made use of the respective email addresses to provide you with my statement showing the payment that I processed yet there is no response. Please can someone call me urgently. ID *** cell number ***. If there is no answer, please email me directly on [Email Removed] My premiums are all paid up but nobody seems to want to resolve this query or look at the documents that I submitted in
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Nov 2015, 15:37Hello rishaangp,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Nov 2015, 15:37
Official
Hello rishaangp,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team