SM
Selina M
1 reviews | Active since Oct 2019
03 Dec 2019, 10:12
Terrible service multi choice
Terrible service from dstv,, I have downgraded after watching the same episode over and over. I dicided its just a waste of money. I am paying for dstv catch up which is not working. I called the call center several times to get what I am paying for to no vain. I called and waited till my battery runs out while they are try to send a command.. After all the trouble of waiting and waiting the problem is still not sorted. I am not about this service. They will not even call you back. Once you loose the call you are expected to call them back and start the process all over. Terrible service multi choice.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Dec 2019, 11:27 Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Dec 2019, 11:27
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Dec 2019, 15:50Dear Selina,
On behalf of Multichoice, I would like to once again extend our sincerest apologies for the negative experience that you've had and for any inconvenience this may have caused.
As per telecom, kindly take note your PVR functions have been canceled. Should you choose to remain in the Access package for the period 25 Dec 2019- 24 Jan 2020, then your next payment on the 25th of Dec will be for R35.33.
Kind regards,
Dstv: Hello Peter Team
On behalf of Multichoice, I would like to once again extend our sincerest apologies for the negative experience that you've had and for any inconvenience this may have caused.
As per telecom, kindly take note your PVR functions have been canceled. Should you choose to remain in the Access package for the period 25 Dec 2019- 24 Jan 2020, then your next payment on the 25th of Dec will be for R35.33.
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Dec 2019, 15:50
Official
Dear Selina,
On behalf of Multichoice, I would like to once again extend our sincerest apologies for the negative experience that you've had and for any inconvenience this may have caused.
As per telecom, kindly take note your PVR functions have been canceled. Should you choose to remain in the Access package for the period 25 Dec 2019- 24 Jan 2020, then your next payment on the 25th of Dec will be for R35.33.
Kind regards,
Dstv: Hello Peter Team
On behalf of Multichoice, I would like to once again extend our sincerest apologies for the negative experience that you've had and for any inconvenience this may have caused.
As per telecom, kindly take note your PVR functions have been canceled. Should you choose to remain in the Access package for the period 25 Dec 2019- 24 Jan 2020, then your next payment on the 25th of Dec will be for R35.33.
Kind regards,
Dstv: Hello Peter Team
Best regards,