1 reviews | Active since Aug 2017
Terrible service from MULTICHOICE CALL CENTRE CONSULTANTS
<p>I called in twice in one day. The first consultant spoke to was so slow and had zero energy when interacting with me. I mean. If you're in that field you ought to have a bit of energy when liasing with people telephonically. Thereafter I call another one, just after 6pm. And this woman has the worst attitude ever. It's really ridiculous. Their call Centre agents are such a disgrace. Your team leaders need to improve on the training given to these individuals. This service is so PATHETIC. </p>
Dear Crystal Cloete
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Crystal Cloete
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Good day Crystal
We are sorry to hear of the sub par service that was offered to you; that is certainly not the kind of experience we want you to have.
We will investigate your concerns and on completion our internal process will be implemented to prevent this from happening again.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Feel free to write to us , should you need further assistance.
Regards.
Girly
Good day Crystal
We are sorry to hear of the sub par service that was offered to you; that is certainly not the kind of experience we want you to have.
We will investigate your concerns and on completion our internal process will be implemented to prevent this from happening again.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Feel free to write to us , should you need further assistance.
Regards.
Girly