1 reviews | Active since May 2016

07 May 2016, 17:22

Terrible service from multichoice

<p>I did an eft to multichoice on the 5 may. On saturday our services were disconnected. When i called to enquire i ws told we need to make payment, after i told the consultant an eft was done, she asked me to forward pop. I did. The entire day went by. I made numerous calls, spoke to different consultants. &nbsp;Emailed pop to the supervisor but still no service. We pay high subcriptions for this terrible service that we recieve. This is not the first time everytime i do an eft this happens. Eft was suppose to make our lives easier, whats the convenience of eft if this happens time &amp; time again. &nbsp;Really frustrating. Kids cannot watch tv. Thinking of changing. Totally dissappointed with multichoice.</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 May 2016, 11:57
Official
Dear Raaisah-Amod Thank you for bring this to our attention. Please be advised that the billing on your account has been adjusted and your service activated on the DStv Family Package. Regards Rupert