ZM
Zurina Marais-Louise
1 reviews | Active since Aug 2012
06 May 2021, 10:19
Terrible Service from Multi Choice!!
It's now the 6th of May and despite several phone calls to Multi Choice I still haven't received a call from their Installer!
Should I just give up and cancel my subscription???
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
06 May 2021, 11:25Hi Zurina,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 May 2021, 11:25
Official
Hi Zurina,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
ZM
Zurina Marais-Louise's updateReviewer Update
06 May 2021, 11:50Your staff are completely indifferent to offering a good service. I have been
trying to get feedback since the 18th of March!
trying to get feedback since the 18th of March!
ZM
Zurina Marais-Louise's update06 May 2021, 11:50
Reviewer Update
Your staff are completely indifferent to offering a good service. I have been
trying to get feedback since the 18th of March!
trying to get feedback since the 18th of March!
DStv (MultiChoice)'s replyOfficial
06 May 2021, 16:50Hi Zurina,
As per our telephonic conversation, please be advised that your query has been escalated to the relevant deparment.
Feedback will be commun9cated as soon as we receive it.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, please be advised that your query has been escalated to the relevant deparment.
Feedback will be commun9cated as soon as we receive it.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 May 2021, 16:50
Official
Hi Zurina,
As per our telephonic conversation, please be advised that your query has been escalated to the relevant deparment.
Feedback will be commun9cated as soon as we receive it.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, please be advised that your query has been escalated to the relevant deparment.
Feedback will be commun9cated as soon as we receive it.
Kind regards,
DStv: Hello Peter Team
Best regards,
ZM
Zurina Marais-Louise's updateReviewer Update
07 May 2021, 09:56I received a call back from Nthando Bhku Bhku yesterday afternoon saying that a sales order wasn't processed! I am so tired of each and every sales agent who calls me and tells me that I will receive feedback within 24hrs!
I've been calling since the 18th of March and still need to get the feedback!
I've been calling since the 18th of March and still need to get the feedback!
ZM
Zurina Marais-Louise's update07 May 2021, 09:56
Reviewer Update
I received a call back from Nthando Bhku Bhku yesterday afternoon saying that a sales order wasn't processed! I am so tired of each and every sales agent who calls me and tells me that I will receive feedback within 24hrs!
I've been calling since the 18th of March and still need to get the feedback!
I've been calling since the 18th of March and still need to get the feedback!