Terrible Service from DSTV Call Centre

I have been calling DSTV since January, as they had approved a package, R799pm with Explora 3 decoder, O had sent them all the requested supporting documents, incl my bank statements. The call center agent approved the deal, and said that the decoder will be delivered within the same week. Fast forward to 20 June 2020, and after approx 16 to 20 calls to DSTV call center agents, and speaking to 2 supervisors, absolutely nothing has changed. I was promised 3 more supervisors on 3 separate occasions will call me back, and still no responses. I had 3 separate subscriptions for about 5 years, and cutrenyly have 2 subscriptions since February 2020. My last call to their call center agent was today, and she promised a supervisor will call me a little later. No calls yet. The same yesterday, Friday 19th June 2020. No call from a supervisor. I will be instructing my bank to cancel the monthly debit orders on Monday. I hope to be switched off by my next debit order date. I prefer sticking with Netflix. At R169pm, I'll save money and not have the inconvenience of watching repeats and paying R1300pm. Please do spread the news, DSTVs service is ****. They love withdrawing your monthly order, but their service is sub par. Bye Bye ****py Multichoice