Terrible service from DSTV

<p>We pay our DSTV subscription annually for the year in advance. We have been doing so for the last 6 or 7 years if not longer. During the last week our DSTV account has been suspended twice. We were informed that we need to pay R495 before they will switch it on again. I spoke to a consultant where he adbised me that this amount that is in arrears is due to the price increase that was implemented in April.</p> <p>This is totally unacceptable, as we were quoted an amount for the year ahead. We have always received an amount at the end of the year and then we pay for the next year. We have never received an amount afterwards due to price increases.</p> <p>We paid the amount that was in "arrears" simply to get to watch our tv programmes over the weekend. But we expect to be refunded as this is nonsense.</p>