ZB
Ziyaad B

1 reviews | Active since Mar 2023

27 Mar 2023, 19:37

Terrible service

We app**** for the price lock decoder with a new decoder. I was promised delivery and installation on 18 March. I was informed that if nobody is home i will.be cherged a cancellation fee. I cancelled all my plans to.be home for the installation. Nobody pitched on 18 March.

I was then promised that someone would come out on 24 March. Again nobody pitched.

I received an SMS on both days to say that someone would come out but nobody came out.

Im really disappointed with this poor service.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Mar 2023, 19:48
Official
Hi  Ziyaad Baig, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,