TERRIBLE SERVICE

MultiChoice has really disappointed me after so many years of being their customer ./ subscriber. Today my TV has package was disconnected because MultiChoice claims that I did not pay and yet the payment was made on 24th of Jan of which should last until the 24th of February. As I am logging this complain the 6th Online Consultant has told me that they cannot help me and my case has been escalated of which I am going to stay at home without watching TV for either 24 to 48 hours as per the Consultant. Not sure how many times I have been asked to send the proof of payment and could not help.

VERY DISAPPOINTING !!