TERRIBLE SERVICE BY DSTV MULTI-CHOICE

<p>I am an account holder at multi-choice a loyal client who pays every month. I received like 10 emails that my DSTV will be suspended because they have not received a payment for September and I must pay to stay connected. My reference is ********** 0…I have paid for my account on the 22.09.2016 for September as well as for October on the 27-09.2016 via eft and sent proof of payment to ********** but my account got suspended on the 08.10.2016……I Called Multi choice informing them that my account is suspended the consultant confirmed that it’s not paid yet its paid. I spoke to a lady with the name Veronica Vinkhumbu and she asked me to email both proof payments which I sent to ********** and we were reconnected. After3 days same month I woke up to a suspended account I called Multi choice again spoke to Athini Ndaba this time he told me that Veronica didn’t attach the proof of payments and told me to email it to him on ********** i sent it to him to veronica’s and to ********** and the account was active….AGAIN today I receive a call from Multi choice ********** 852 a consultant informing me that my account is suspended due to non- payment told him I’ve already sent proof of payment to the whole world at Multi- choice and he said I must send it to ********** Like really?? this is so unprofessional for a so called leading company as yourselves .I have send numerous emails, and not a single person responded to my issue! I am greatly disappointed with the level of service</p> <p> </p>