Terrible Service

Friday 20 Sept called to ask for an amount to pay to activate my account coz the one given on whatsapp response ( about R700) didnt seem right, I was told it an error i need to pay R436 in which i did. Called to ask if it reflecting as it was same bank as mine I was told by Pinky Cele to email it to her in which I did when I called back I was told Pinky is gone I need to email it to a generic email in which I did and still there was no response, When I called again payment still not reflecting and amount I was actually owing is R600 ( mind you it was showing R700 and was told it actually R436 and now R600 and some odd rands) This is all happening from Fri 20 Sept to Mon 23rd and still no one can can confirm if the payment I made reflects and how come I was given 3 different amounts to pay. Called 6 times, emailed 4 times even received aknowledgement but my email not reflecting to top it all im still disconnected.Terrible experience. If it wasnt for Supersport I would have canceled the service permanently but that how monopolies operate.