1 reviews | Active since Jun 2016
Terrible service and woud like to cancel
<p>Hi I have been a multi choice client foe the past 4 years and had my servuce dinnonected 2 months ago .. i went back to CNA to pay sow that my service can be activated ..Spoke to a consultant she told me i need to pay R375 to have my service up and running again ...e tomy suprise it was disconnected 6 days later and i was told i owe them R450 ... i am pised off because how can i owe thhem that much ..but when i paid few days prior it was R375 .. now i am off again - This is not on at all ..can sum1 please expalin to me ..</p>
Good day Mr Mphale
The amount you were advised to pay was to cover subscription from the date of activation till your next payment date. According to our records your next payment date was on the 4 June 2016.
No payment was received as a result your service was disconnected on the 9 June 2016.Your account is currently reflecting a debit balance of R49.70.
To activate your service you need to pay the overdue amount plus reconnection fee and a month in advance.
Regards
Rupert
Good day Mr Mphale
The amount you were advised to pay was to cover subscription from the date of activation till your next payment date. According to our records your next payment date was on the 4 June 2016.
No payment was received as a result your service was disconnected on the 9 June 2016.Your account is currently reflecting a debit balance of R49.70.
To activate your service you need to pay the overdue amount plus reconnection fee and a month in advance.
Regards
Rupert
Good day Mr Mphale
The total amount to pay is R343.03. This amount is from today till your next payment date on the 4 July 2016.
MultiChoice banking details are as follow;
Bank: ABSA
Branch: Randburg
Branch code: 632005
Account number: ********** 72
Account type: Current.
Please use your customer number ********** 6 as reference number when making a payment.
Unfortunately we unable to link your smart card to your online profile as your service is currently suspended .
Regards
Rupert
Good day Mr Mphale
The total amount to pay is R343.03. This amount is from today till your next payment date on the 4 July 2016.
MultiChoice banking details are as follow;
Bank: ABSA
Branch: Randburg
Branch code: 632005
Account number: ********** 72
Account type: Current.
Please use your customer number ********** 6 as reference number when making a payment.
Unfortunately we unable to link your smart card to your online profile as your service is currently suspended .
Regards
Rupert
Good Day
Hey my account is paid ..still waiting for you guys to activate .. please let me know how long it will take
Thanks
Good Day
Hey my account is paid ..still waiting for you guys to activate .. please let me know how long it will take
Thanks
Hi Khotso Mphale
We tried contacting several times today no avail. The service is active on our end, let us know of any error codes that may be displayed either on the decoder or the tv screen so we can assist further.
Alternatively find this link on how you can contact us : https://selfservice.dstv.com/contact-us/give-us-a-call?utm_source=meganav&utm_medium=meganav&utm_campaign=premium-call-centre-support&utm_term=other&utm_content=meganav-call-centre
Regards
Elna
Hi Khotso Mphale
We tried contacting several times today no avail. The service is active on our end, let us know of any error codes that may be displayed either on the decoder or the tv screen so we can assist further.
Alternatively find this link on how you can contact us : https://selfservice.dstv.com/contact-us/give-us-a-call?utm_source=meganav&utm_medium=meganav&utm_campaign=premium-call-centre-support&utm_term=other&utm_content=meganav-call-centre
Regards
Elna