RP
Raquel P

1 reviews | Active since Feb 2020

07 Feb 2020, 09:56

Terrible service and no resolution

I paid my subscription on the 28/01/2020. My service was disconnected on the 1/02/2020. I called them they said i need to pay an additional R56. I paid the R56. Two days later my service is disconnected again. I call them, they said i need to pay an additional R110 to have the service reconnected. I paid the R120. The service was reconnected once i paid the R120. Two days later my service service is disconnected again. This all happended in the space of 2 weeks. This is the worst service i have ever received. I just called them and the agent Ayanda advised me i have to pay again to have my service connected after i have paid over R600 already for a R400 compact subscription.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Feb 2020, 21:51
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team