Terrible service and *********** staff

<p><span style="color: #555555; background-color: #ffffff;">I reconnected my services end of November 2016 and informed dstv to cancel services in December. Dstv ran my services all the way till 12th January 2017. 30th January I connected services again and was asked to pay extra money for reconnection and for the days that dstv chose to run until 12th January. I explained to them that I requested disconnection for December and they should listen to recordings. Dstv asked me to only pay current month premium which I did. Since the last 11 days my services were suspended twice and I have called and explained my situation 4 times and I am still waiting for the problem to be resolved. I have wasted so much of airtime calling these people and explaining the same situation to each person and they all promise to resolve the problem but no one gets back to me. My services were suspended again yesterday so I called dstv and requested for a manager to contact me but still no response. I am absolutely ****ed off with the services from dstv and I refuse to pay for services that they chose to run for a long period. Pathetic services and staff that are so ***********.</span></p>