Terrible Service and incompetence!!

Terrible Service and incompetence!!<br> <br> After responding surprisingly well to an initial complaint to allocate payments that I made prior to their system update, MultiChoice then seemingly tripped out and just suspended my holiday home account. Their billing method and self service options on your holiday home account really seems to have been wrecked by the new system. I am left without dstv over the weekend and all that the consultant could tell me (after 30 min) is that she thinks it is a system error !!<br> <br> I have spend now in total more than 4 hours on the phone over the past month to try and get my account sorted and under control!! And the worst part is that there is NO alternative to MultiChoice (IF Rugby is your thing...) - If ANY other service provider out there provided this level of grief and frustration to its clients, it would have been dismissed long ago for the next competitor.<br> <br> MultiChoice, please shape up or ship out !<br> <br> Sweet Regards<br> Mike<br>