1 reviews | Active since Dec 2016

29 Dec 2016, 16:30

terrible service and double debited for price loc****

<p>We renewed our price lock and after confirming three times telephonically that we would only be debited R899 the *********** staff debited my account with R1737 last night!!!I want my money back in my account within 48hrs otherwise u are in breach of contract!!!!I want my money back you fools!I expect a phone call and apology!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Dec 2016, 16:40
Official

Dear Bryan Tuohy

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Dec 2016, 17:29
Official

Dear Bryan Tuohy

We have referred your query to the PriceLock department for urgent assistance. They will contact you directly with your concerns as soon as possible.

Regards

Elna