CK
Cayla K

1 reviews | Active since May 2018

15 Feb 2022, 16:51

Terrible Service!

Terrible service I have received from Multichoice. So I pay DSTV everymonth on the 25th, so the 25th of Jan 2022 I paid them then I decided to upgrade so they asked me to pay and additional R245 which I paid on the 12th of Feb 2022 however they blocked my recording subscription. I kept calling the call centre they advise that this will be resolved nothing happened. The call centre agent are beyond rude!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2022, 17:10
Official
Hi Cayla,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team